02 4284 5602
133 Balgownie Road
Balgownie NSW 2519
Australia
OPENING HOURS
Mon 9am - 6pm
Tues 9am - 6pm
Wed 9am - 7pm
Thur 9am - 7pm
Fri 9am - 5pm
Sat 8am - 2pm
Sun Closed
Things you should know
We want every client to enjoy the time they spend with us. To make the most of your experience, please book in advance and note our clinic policies.
BOOKINGS
Credit card details are required for package, group bookings and treatments of one hour of more.
WHEN TO ARRIVE
To ensure you enjoy every moment of your treatment, please arrive 10 minutes before your scheduled appointment. This allows time for a leisurely check in.
SSSSH...
Out of consideration for other clients please ensure mobile phones and other electronic devices are switched off or on 'silent' mode.
RUNNING LATE?
We will do all we can to accommodate you but as a courtesy to all our clients treatments will be completed at the scheduled time.
CANCELLATION POLICY
In the event that you need to cancel or reschedule your appointment we require a minimum of 24 hours advance notice. Appointments cancelled with less than 24 hours notice will incur a 50% cancellation fee.
GIFT VOUCHERS
Gift vouchers are valid for 3 years from the date of purchase. You can make a request for a one month extension provided the request is made before the expiry date. Otherwise, we will honour the voucher outside the expiry date for 50% of the original value for a further 3 months. Beyond 9 months the gift voucher is forfeited.
In the case where you cancel your appointment with less than 24 hours notice, a 50% cancellation fee will be applied against the gift voucher. Should you fail to arrive for your scheduled appointment a cancellation fee of 100% will be applied against the gift voucher.
TERMS AND CONDITIONS
Pre-paid series of treatments are valid for 6 months from the date of purchase, except the Essentials 4 series of 10, which is valid for 12 months from the date of purchase. Treatments not used by the expiry date will be forfeited. Cancellation of your appointment with less than 24 hours notice will result in the series treatment deemed as redeemed. Treatments in a series are non transferable.
PRICING
All prices include GST. All prices are subject to change.
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